Data Protection
This page explains in plain terms where the information you provide while using 999b pay goes, how it is stored, and what it is used for. Take a moment to read it — knowing this is your right.
Key Guarantees
These six commitments are at the core of 999b pay's privacy policy.
999b pay places the highest importance on user privacy. This Privacy Policy has been written in plain language with Bangladesh users in mind, so you can clearly understand exactly what happens with your data.
By using the 999b pay website or mobile app, you automatically agree to this privacy policy. You should not use the platform without reading it — though we've done our best to keep it as clear and concise as possible.
This policy applies to:
In brief: 999b pay uses your data solely to provide its services, never sells it to third parties, and keeps it secured with SSL.
999b pay collects two types of data — what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | When data is collected | Why It's Needed |
|---|---|---|
| Full Name | At the time of registration | Account identity verification |
| Mobile Number | During Registration & Payment | OTP verification and payment confirmation |
| Email address | At the time of registration | Account Communications & Password Reset |
| Date of Birth | At the time of registration | Age Verification (18+) |
| National ID Card | For KYC purposes when required | Identity Verification & Large Withdrawal Checks |
| Mobile banking number | At the Time of Payment | Deposit and withdrawal processing |
Good to know: Your IP address cannot reveal your exact home address — it is only used for general location approximation and is retained for security purposes.
999b pay uses your data exclusively for the purposes listed below. It is not used for any other reason.
To be clear: 999b pay never sells or shares your data with advertisers, data brokers, or marketing companies.
999b pay only shares your information with third parties in specific circumstances, each with a clear and defined reason.
Minimum information required to process transactions via bKash, Nagad, or Rocket is shared with those platforms. They also operate in compliance with Bangladesh Bank regulations.
Game studios such as Pragmatic Play and Evolution Gaming provide the technology that powers our games. Your personal data is never shared with them — only an anonymous session ID is used.
If a valid order is issued by a Bangladeshi government authority or court, 999b pay is legally required to comply and provide the requested data. This is only possible through proper legal process — there are no exceptions.
If 999b pay ever merges with or partially transfers to another company, users will be notified in advance and the new entity will be required to uphold the same data protection standards.
In your control: Outside the cases listed above, 999b pay does not share your information with anyone. This is not just a written commitment — it is a policy we actively uphold.
999b pay uses cookies and similar technologies on its website and app to enhance your browsing experience.
You can disable cookies in your browser, but doing so may prevent some 999b pay features from working properly — in particular, maintaining your login session may become difficult. The mobile app uses limited tracking, which can be managed through the app settings.
999b pay servers are hosted in secure data centres with both physical and digital security measures in place. Server access is restricted to authorized personnel only.
Please note: No matter how secure 999b pay keeps your account, never share your password or OTP with anyone. No 999b pay staff member will ever ask for your password.
You have certain rights over your data held by 999b pay. Contact support to exercise any of them.
To exercise these rights, email us: support@999bpay.com — we will respond within 30 days of receiving your request.
999b pay services are strictly prohibited for anyone under 18. We do not knowingly collect any data from minors.
Age is verified at registration using your date of birth. If an account is found to belong to someone under 18:
If you suspect a minor is using 999b pay, please contact us immediately support@999bpay.comto notify us.
Some pages on 999b pay may occasionally reference third-party services. However, 999b pay is not responsible for the privacy practices of those external sites or services.
Game providers, for instance, have their own terms of service that apply directly to them. When 999b pay loads a game, communication happens through a secure channel — your personal data is not passed directly to the provider.
999b pay may update this privacy policy as technology, regulations, or business circumstances evolve. When changes are made:
To request a copy of a previous version of this policy, contact support — 999b pay keeps them on record.
If you have any questions, concerns, or complaints about the privacy policy, contact 999b pay through the following:
For data protection complaints, include "Privacy Complaint" in the subject line — these emails are handled on a priority basis.
Our goal: Keeping your data secure is not just a legal obligation — 999b pay genuinely believes that user trust is the platform's most valuable asset.
Your Rights
As a 999b pay user, these rights over your personal data are always in effect.
To exercise these rights, email us at: support@999bpay.com
General Questions